This hotel is located in the centre of Krakow, just 800 m from the market square. There are scores of restaurants, bars and shops just a few minutes' walk away. Public transport departs from stops directly in front of the hotel. Krakow Balice Airport is 11 km away.

The city hotel comprises a total of 314 rooms on 5 floors. There is a substantial lobby with a lift, a 24-hour reception, a safe and a conference room with Internet access. In addition, the hotel has a homely lobby bar, a newspaper stand, several shops, a hairdresser's salon, a casino and an à la carte, non-smoking restaurant . Room and laundry services are at guests' disposal. There are parking facilities outside the hotel.

All of the friendly, modern rooms are fitted with an en suite bathroom as standard. In addition, all rooms include a direct dial telephone, satellite/ cable TV, a radio, carpeting and central heating.