Grand Velas opens its doors to offer three natural ambiances dedicated to pamper your senses. The Zen Grand ambiance is surrounded by jungle, mangroves and natural cenotes and is home to SE Spa, an incomparable sanctuary of relaxation. The Ambassador ambiance offers captivating views from its infinity pool and is ideal for families looking for hours of sun and beach; and the Grand Class ambiance invites you to get away from it all and connect with the sophisticated, yet carefree, Caribbean lifestyle.
The property has 539 suites distributed in three ambiances:
ZEN GRAND, Surrounded by jungle, mangroves and natural cenotes, with a family pool. Its 254 suites offer extraordinary nature views.
AMBASSADOR, Ideal for families looking to spend a day basking in the sun on white sand
beaches. The 195 suites overlook an infinity pool. Each one offers unparalleled views of the Caribbean Sea.
GRAND CLASS, The 90 suites are designed to provide an experience of absolute relaxation
overlooking the sea, featuring an exclusive pool for adults.
In the complex there are 3 restaurants open all day (Azul, Bistro and Cháka) and 5 restaurants at La Carte including "Frida" serving Mexican cuisine specialties, the "Sen Lin" where you can taste Asian Fusion cuisine specialties, the " Lucca "with dishes of Italian cuisine, the" Piaf ", great for experiencing French cuisine and the" Cocina de Autor"Cocina de Autor is a restaurant awarded 5
Diamonds by the AAA and 1 Michelin Star, under the leadership of Nahúm Velasco, Mikel Alonso and Bruno Oteiza. The chefs invite you to live the most creative and avant-garde culinary experience with their tasting menu inspired by the delicacies of the Mexican Caribbean.
There are 6 bars where you can relax while enjoying a drink. Please note that some of these establishments only accept adults over the age of 16.
Our world-class SE Spa is bearer of the 5-Star rating by Forbes Travel Guide; it offers a menu of rituals and ancestral treatments along with a unique Water Ceremony.
Also note the 24-hour reception service, laundry and dry cleaning service, rent-a-car service, business center, tour service, meeting and event facilities, equipped gym, group classes such as yoga, a childrens club and a high-speed Wi-Fi Internet service.
Localization Description : The Grand Velas Riviera Maya is located 5 minutes from downtown Playa del Carmen and about 1 hour from Cancun. Cancun International Airport is located 51 km away from the hotel.
Policies : Check-In: 15:00, Check-Out: 12:00, Children Accepted, Credit Cards Accepted
Additional Info : Total Rooms: 539
Hotel Facilities : Restaurant, Bar/Coffee Shop, Banquets/Meetings Room, Outdoor Pool, Gym/Health Club, Solarium, SPA: Destination Spa, Hairdresser, Shopping, Reception: 24 h, Room Service: No, Laundry, Dry Cleaning, Internet, Rent-a-Car, Tours, Tourist Information Point, Wi-Fi
PointsOfInterest : City Centre (7 km), Beach (100 m), Shopping Area (12 km), Restaurants/Bars (4 km), Nightlife Area (9 km), Airport: Cancun Airport (51 km), Nearest City: Cancun (62 km)
24-hour Personal Concierge service
24-hour in-suite service
Welcome bottle of artisanal mezcal, white wine, or red wine
Beach bag for use during your stay
Exclusive programs of your choice: Baby Concierge, Digital Detox, Wellness, or Digital Concierge
Suite amenities:
Spacious terrace with living area and plunge pool
Goose-down pillows and duvet
Open-concept bedroom and living room
Daily stocked premium minibar
Nespresso coffee machine
Selection of Tea Forte teas
Pillow menu
Nightly turndown service for your comfort and rest
BATH AMENITIES:
Molton Brown bath products
Hair dryer
Bathrobes and sandals
Jacuzzi
Rainfall shower
Space for Spa treatments