The hotel complex is situated in the favourable and picturesque spa resort in Velingrad, very close to Kleptuza Lake. The centre of Velingrad is about 3 km away, whilst a bus and rail station are about 1 km away. The hotel is the perfect place to rest and to organise business appointments. The spa complex features 45 rooms and 6 apartments. Guests are welcomed into a lobby with 24-hour reception and check-out service.

Guests can wine and dine in the restaurant and café. Further facilities include a nightclub, shop, 2 conference and seminar rooms, and a car park with 60 spaces. A TV lounge, children's playground, Internet access, and room and laundry services round off the facilities on offer. The 45 double rooms and 6 apartments have south-facing terraces offering wonderful views over the pine forest. Each room and apartment is equipped with a satellite TV, direct dial telephone and a fridge with minibar.

All bathrooms are en suite with a bath, shower and WC. Guests can take a dip in the outdoor or indoor swimming pools with poolside snack bar. The hotel also features a rehabilitation and balneological centre offering mineral water, a sauna, massages and a gym. Guests can also relax on the sun terrace or in the hot tub. Horse riding and biking are also available. The meal plan in the hotel is bed and breakfast. The restaurant holds 200 diners.