The hotel is situated in the heart of Cranbrook, and is the town's most historic landmark, dating back as far as the 1300s. Cranbrook Rugby Club is less than a 20-minute walk away. Also nearby is Angley Park, just 1.3 km away and Cranbrook Museum, just 500 metres away. A collection of 12 modern, uniquely decorated rooms are housed inside this historic 14th-century building. The design hotel was renovated in 2011 and it offers a café, a bar and a restaurant which serves a regularly changing menu.

There are meeting facilities in the hotel and fax/photocopying services are available. Wireless Internet access and parking are also available. The gorgeous rooms each decorated with a feature colour. All rooms come with a private bathroom with a shower and a hairdryer, and offer a direct dial telephone, TV, radio, Internet access, central heating and tea and coffee making facilities. The hotel has a bar and brasserie menu. A la carte lunch and dinner are available in the restaurant. A private dining room can be booked. The hotel is right in the middle of Cranbrook.