The complex consists of 4 detached buildings - Pirin (the main building of the complex, where all the facilities are set), Rila, Rodopi and Balkan (annex buildings). Each of them offers well-appointed double rooms and apartments with one, two and three bedrooms. The rooms are spacious and comfortable, and all the apartments in the annex buildings feature fully equipped kitchenette, while the units in the main building were fully renovated in 2018 and are without kitchen facilities.
The hotel offers all contemporary facilities and amenities, as well as various leisure, entertainment and spare-time activities.
Guests have at their disposal a classic restaurant "Terra Bar&Diner", lobby bar with game lounge (billiards, table tennis etc.), children playroom and outdoor playground, conference hall, and a modern SPA center with heated indoor pool, outdoor pool, Jacuzzi, steam bath, sauna and a rich variety of cosmetic and relaxation treatments and therapies.
Guests can take advantage of free shuttle service to the Gondola station in winter season, ski storage for own equipment and ski rental, as well as a lot of other spare-time suggestions year-round.