The Charterhouse is located between the financial and commercial districts of Wan Chai and Causeway Bay, a 5-minute walk from Times Square Mall. It offers 3 dining options and rooms with air conditioning, free Wi-Fi and a mobile phone, as well as free access to the gym 24 hours a day. Rooms at the Charterhouse are modern and feature warm lighting, wooden furniture, satellite TV, a minibar and a safe. Guests can work out in the fitness center or arrange day trips at the tour desk.
In addition, the hotel has a business center and laundry service. The Gazebo Restaurant serves an extensive buffet with Oriental and Western dishes. Pizza Corner prepares traditional Italian pizzas and drinks are served at the bar. The hotel is a 5-minute drive from the Hong Kong Convention and Exhibition Center and a 5-minute walk from Causeway Bay Subway Station. The Peak tram stop and the Lan Kwai Fong area are about 15 minutes away by car.