Offering a year-round outdoor pool and views of the mountains, Caravan Serai is situated in Douar Khalifa Ben Mbarek in the Marrakech-Tensift-Haouz Region, 8 km from Marrakech. The hotel has a barbecue and spa centre, and guests can enjoy a drink at the bar. Free WiFi is provided throughout the property and free private parking is available on site. Every room at this hotel is air conditioned and comes with a flat-screen TV with satellite channels. Certain rooms include a seating area for your convenience.

A terrace or balcony are featured in certain rooms. All rooms are equipped with a private bathroom equipped with a bath or shower. Extras include bath robes and free toiletries. There is a 24-hour front desk, a shared lounge, hairdresser's, and gift shop at the property. Guests can enjoy various activities in the surroundings, including golfing, horse riding and cycling. The hotel also offers free use of bicycles, bike hire, and car hire.