The complex is situated in the quiet, mainly residential, resort of Callao Salvaje on the south west coast of Tenerife. The distance to the sea and the small rocky beach is 300 m and there are shops, bars and restaurants as well as public transport links nearby. Just 10 minutes away by car are the tourist areas of Playa de las Americas and Costa Adeje. Tenerife South Airport is around 30 km away and Tenerife North Airport is 120 km away. Refurbished in 2007, this small, family-oriented complex with 5 floors is surrounded by a garden with subtropical plants and palm trees.

The facilities include a 24-hour reception offering money exchange, a restaurant, snack bar, terrace bar and Internet access (with extra charge).The comfortable rooms offer a bathroom, fridge, satellite TV, sitting area, balcony and hire safe. The Junior Suites have a separate bedroom. The complex offers a wealth of entertainment possibilities. There are 2 pools, both with children's areas, one situated near to the main building and the other in the quieter garden area. One pool is heated during the winter season.

There is a multi-sports court where tennis, basketball, volleyball or football can be played; as well as table tennis and darts by the main pool area. There are also billiard tables and other games. For the less energetic, there is the Club House, a separate wooden chalet at the front of the hotel, where guests can enjoy a game of cards or chess, or simply relax with a good book. An entertainment programme offers daytime and evening activities and guests can later dance along to the resident DJ.

The Mini Club offers entertainment for the younger guests and includes the play park. Guests may enjoy the buffet breakfast, lunch and dinner. All-Inclusive stays are also available. The programme will be provided upon arrival.