Contact dnata Travel

You should find answers to most of your questions in our FAQs section.

To contact us regarding an existing booking, please visit the Manage Your Booking section of the website where you can raise a Customer Support Request (CSR). This enables you to log your request or query 24 hours a day, 365 days a year. We will respond as quickly as possible. If the departure date is 7 days or less or within cancellation charges, contact us as per the telephone numbers below.

You can contact us on the phone numbers below:

Telephone Number:
800 DNATA (36282)

Travel Bookings Enquiries:

Customer Relations:

Our Customer Support Team is available 24 hours every day.

Our Address:
dnata Travel
Sheikh Zayed Road
P.O. Box 1515
United Arab Emirates

Map List

Our travel shop locations


As part of our ongoing commitment to delivering the highest standards of customer support we recommend that all enquiries are channeled via the Manage Your Booking section or via telephone. Please note that for enquiries sent by e-mail there may be a delay in our response.