Property Location
Beachfront. 45 minutes from Cancun International Airport and 20 minutes from Playa del Carmen.
Rooms
The 128 suites offer a great connection with nature. Each of these suites are an invitation to privacy and indulgence. All of these suites offer a relaxing atmosphere outdoors. The resort’s suites are a perfect mix of limestone, wood, interior design, and architecture. Premium bedding. 55” flat screen TV with premium cable channels. Bathrooms include slippers and make up / shaving mirrors. Suites are equipped with unlimited Wi-Fi access. The deluxe suites also include a work desk. Palafitos Junior Suite are additionally equipped with a large private sundeck and river dock. Beach Front Casitas enjoy direct access to the beach, an ocean front terrace with private access and rooftop terrace with a plunge pool.
Amenities
- Three all-inclusive a la carte restaurants (two with breathtaking ocean view)
- One bar
- One infinity pool
- Banquet facilities*
- Laundry services*
- Full-service health Spa*
- Fitness facilities
- Beauty Salon*
- Boutique*
- Rent a car*
- Private airport-hotel transfers*
- Water sports activities center*
- Excursions*
*Additional charges may apply
Dining
Ambar: Fine dining. Singular dishes in a sophisticated atmosphere surrounded by a beautiful lagoon.
Aguamarina: Experience top-quality international cuisine and stunning views of the Caribbean Sea from sunrise to sunset.
Ceviche: Enjoy a variety of seafood, pizzas and burgers. The snack restaurant is a great option for lunch in front of the sea.
Business & Other Amenities
- Conference and banqueting facilities for up to 120 people.
- Variety of outdoor venues for special events and weddings.
- Three swimming pools and one lap pool
- On site cenote (included) to swim in
- Patio Tour (included)
- Cultural excursions to major archaeological attractions*
- World-class scuba diving and snorkelling, onsite PADI dive centre*
- Protected mangrove and natural walkways, 2 lagoons and 1 cenote.
- Temazcal ceremonies (included once per stay when staying in our Presidential Suite, Beach Front Casitas, Palafitos or Patio Diamond Suite categories for min. 4 nights)
- Interactive cooking classes, cocktail classes, theme nights with live music or a show.
- Parasailing nearby*
- Fishing nearby
* Additional charges may apply
Spa
This World-Class Spa is over 2,200 m2, with 11 massage suites (8 single and 3 double), a steam room and sauna, a gym featuring Kinesis equipment, a beauty salon, a yoga room and a private pool.
- Wet areas, yoga classes and gym are included for all guests.
- Variety of retreats and wellness programmes for total wellbeing
- Watsu Pool and traditional Mayan Temazcal
Pet Friendly
Please be informed that BLUE DIAMOND LUXURY BOUTIQUE HOTEL wants you to enjoy your time on vacation with your canine companion, and the hotel is happy to welcome all well-behaved dogs under the following policies:
- Pet must be leashed while outside the room.
- Pet must be kept on a leash in the room’s terrace.
- Pet can have access to Ceviche´s Restaurant.
- Pets are not allowed to main swimming pool area, restaurants, docks near lagoon, cenote or rivers.
- Included amenities: pet bed, dog food, water bowls, and pet welcome kit (bone, toy, poop bags, welcome letter)
- There is a daily fee (per pet, per day). This is a non-refundable charge for pets under 20 lbs. Pets weighing more than 20 lbs are not permitted on property. ** These policies do not apply for persons requiring Service animals (emotional support dogs are considered pets, they are not considered service dogs).
- Guests are responsible for cleaning up after their pet on hotel property and in the neighborhood.
- Pets must not be left unattended. If guest requires a pet-sitter or pet supplies, they should contact the concierge with advance notice.
- An additional fee will be charged if we find your pet has soiled the room.
- The Room Attendants will not clean a room with a pet in it, even if it is caged.
- If your pet barks and disturbs other guests to the extent hotel management has to reduce other room rates, that amount will be charged to your room bill.
- Additional services under request with additional charge: vet, pet salon, walking services, special food
- Any disturbances such as barking must be curtailed to ensure other guests are not inconvenienced.
- Guests must contact the housekeeping department to arrange for a convenient time for servicing their room.
- Guests are responsible for all property damages and/or personal injuries resulting from their pet.
- Guests agree to indemnify and hold harmless the hotel, its owners and its operator from all liability and damage suffered as a result of the guests pet.
- The hotel reserves the right to charge guests account commensurate to the cost of such damages.