Location
The hotel is close to downtown Banff and just a short walk from many of Banff's attractions, including the Fairmont Banff Springs hotel, Bow Falls, Cave and Basin National Historic Site and the Banff Upper Hot Springs.
Facilities
8 suites, 34 single rooms and 92 double rooms are located on 3 storeys and can be reached by lift. Staffed 24 hours a day, the reception desk makes check-in and check-out easy. A safe, room service, a laundry service and a conference room are available.
Wireless internet access allows guests to stay connected while on holiday. Wheelchair-accessible facilities are available. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park. Services include a hotel shuttle bus.
Bicycle storage is available to guests. There is a bike hire service as well.
Rooms
Rooms are equipped with individually adjustable heating. A balcony is among the standard features of some rooms.
All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Children's beds can be requested for younger guests. Valuables can be securely stored in a safe. Guests will also find a tea/coffee station included among the standard features.
An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms.
The hotel has family rooms and 5 non-smoking rooms.
Sports/Entertainment
A relaxing swim in the pool area and soothing soak in the hot tub offer the perfect way to unwind. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, a spa, a sauna, a steam bath and massage treatments.
Meals
Various dining options are available, including a dining room and a bar.
The non-smoking restaurant provides high chairs for children. A fortifying breakfast is served daily.
Payment
The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.