This historical city hotel is located in the heart of Krakow's old town, at the foot of the Wawel Hill with the castle and the entrance to the dragon's lair. The Wisla flows only around 400 m away and the hotel is just 800 m from various shopping venues, restaurants, small bars and an exciting nightlife scene. The airport lies roughly 12 km away. Links to the public transport network also lie within walking distance. Built in 1898, this hotel features multiple buildings with a total of 46 rooms, of which 6 are apartments.

Guests may make use of the foyer with 24-hour reception desk, safe, a cloakroom, a currency exchange facility and a lift. Dining and drinking options include a café, a kiosk, a bar and an air-conditioned restaurant with extra highchairs for children. Furthermore, 2 conference rooms and a car park are available. A laundry service rounds up the facilities on offer. The rooms come with an en suite bathroom, a direct dial telephone, satellite/cable TV, an Internet connection, a fridge, carpeting, a hire safe and heating. Guests may select breakfast from a buffet.

Lunch and dinner may be selected from the à la carte menu or alternatively chosen from the set menu. Furthermore, special dietary requirements as well as individual-specific dishes may be prepared. Guests have the opportunity to book either a half-board, full board or all-inclusive stay.