The Red Level at the Gran Meliá Palacio de Isora boasts a privileged location where some of the most beautiful natural riches of the Canary Islands combine, with the omnipresent Atlantic Ocean at its feet, the slender silhouette of the island of La Gomera on the horizon and the majestic outline of Mount Teide as a backdrop. The combination of sea, land and air infuse the hotel design and enhance its perfect integration with the coastal landscape of Tenerife. Red Level is setting new standards for luxury hotels within the Gran Meliá brand of hotels and resorts. An attractive and evocative suggestion for guests who seek even more. At Red Level the possibilities are endless.
Special features:
- The access to the main part of the resort for the RedLevel clients (it does not apply the other way around) and the Dine Around for HB or FB for RedLevel clients. The Dine Around allows the HB or FB clients to use all 8 restaurants of the resort without an extra supplement, 2 restaurants within the RedLevel area and 6 within the main part of the resort. 7 a la carte and 1 buffet in total.
- There is also a Water Circuit per person and stay in courtesy for the RedLevel clients.
- The Open Bar
- Black sand beach 100m away from the RedLevel reception, with Beach Bar.
Please note that this is an adults-only (18+) hotel.
The neo-classical style building nestles within its surroundings in perfect harmony and is home to an extensive range of services and facilities designed to satisfy the needs of the most discerning guest and anyone seeking the most enjoyable and unforgettable experience.
Located on the south west coast of the island of Tenerife, in the town of Alcala, Guía de Isora, this luxury hotel is only 5 minutes from the cliffs of Los Gigantes, facing the sea, and only 35 minutes from the Reina Sofia South Tenerife airport, only 40 minutes from Las Cañadas del Teide National Park, home to the highest peak in Spain (3,718 m), and 60 minutes from the capital of the island, Santa Cruz. The island boasts an eternal spring climate, with annual average temperatures of 21°C and an annual average of 335 days of sunshine and good weather (data provided by the Tenerife Meteorological Centre).
- 42 Red Level Deluxe
- 25 Red Level Deluxe Partial Ocean View
- 13 Red Level Deluxe Partial Ocean View with whirlpool
- 22 Red Level Deluxe Ocean Front with whirlpool
- 13 Red Level Deluxe Large Terrace with whirlpool
- 5 Red Level Ocean Front Garden Villa
Red Level guests enjoy preferential and exclusive services including:
- Exclusive access to the Red Level Lounge, a beautiful separate building and the hub of this unique service
- Reception area, for arrivals, departures, reservations, information on excursions and other services with personalized attention
- Private car park
- Business area with free access to Internet, a library, daily newspapers and board games
- Daily breakfast buffet (continental and a la carte), aperitifs and open bar service in the evening
- BIOSPACE with a selection of organic products
- Pillow menu
- Aromatherapy in rooms
- Special rooms, with 115 RedLevel Deluxe rooms and 5 magnificent private villas
- Butler service
- Preferential reservations for a la carte restaurants (8 different options), Spa by Clarins and activities
- Access to a private pool with pool concierge
- Reserved area in the Pangea Restaurant for breakfast and dinner, within the main resort
- Exclusive restaurant for a la carte dinner service for Red Level guests
- Access to all main resort services including a 260m long infinity seawater pool: 6 restaurants (5 a la carte and 1 buffet show cooking), Spa by Clarins, 6 bars, gym, 2 tennis courts and 2 paddle courts Guests can put their skills to the test with a wide variety of sports activities:
- Gastronomy: cookery, wine tasting (additional charge)
- Several kinds of sports: sailing, catamaran, scuba diving, kite surfing, (with prior booking and organised by outside companies (additional charge))
- Sports: facilities for tennis, paddle tennis and archery
- A la carte activities: board games, library, iPod service for Red Level guests
- Romantic activities: dance lessons, massages for couples and romantic dinners under the stars
- Activities in the swimming pool: aqua-aerobics, aqua-yoga, aqua-Tai Chi
- Access to Atlas Theatre and Club Ocean Terrace: entertainment and evening shows depending on programme
- Nemos Lounge Bar: live music six nights a week for lovers of the piano and the best fusions of modern jazz Activity schedules and programmes are subject to changes depending on the season
- Continental and a la carte breakfast: 08:00 to 11:00 *
- Free tea, coffee and water provided all day long
- Free open bar for 1 hour (from 18:00 to 20:00 *) (*) Times may vary according to season
- Personal explanation of the Resort
- Aroma Experience in your Suite
- Personalised Nespresso coffee service in your Suite
- Local press delivered daily
- Delivery of pillows selected from menu
- Shoe cleaning service (on request)
- Ironing service (2 items per day not including delicate fabrics)
- Laundry service (same day if received before 10 am)
- Reservations of Balinese bed (1 per Suite per day subject to availability)(additional charge)
- Preferential reservations in a la carte restaurants
- Preferential reservations in SPA by Clarins(1 day in advance)
- Reservations for activities
- Reservation of excursions and transport
- Preparation of hydromassage in your Redlevel Deluxe Room
- Message delivery service
- Ice service
- Special requests
Pool concierge services:
- Pool concierge
- Personalised Balinese bed (additional charge)
- Food and beverage service (additional charge)
- Private pool for adults only
- Newspapers, magazines and books
- Choice of sun creams
- Fresh water spray vaporiser
- Aromatic cold towels at the SPA by Clarins
- Board games and cards
- Fresh fruit