Frequently Asked Questions
Our customer support team have listened to your feedback and used their knowledge to put together a list of answers to your most frequently asked questions. To begin browsing our FAQ, please choose a category below to find an answer to your questions:
I haven't booked yet
Find answers to the most Frequently Asked Questions by travellers who haven't booked yet »
If you have booked with us but not yet travelled, then you can find answers to the most common questions here »
If you have completed your trip and have a few questions that you'd like to have answered, you can find that information here »