Special Assistance Bookings

Bookings Requiring Specialist Assistance

Do you require a specially adapted room or help getting onto a flight?

At dnata Travel our Specialist Assistance team has been specifically trained to help clients with various levels of mobility and/or specialist medical requirements arrange their perfect getaway.

Whether you require help getting on and off the plane or something more specific our agents will be happy to help. Simply complete our specialist assistance request form below and our agents will do their best to get back to you promptly with a quote. We can help arrange assistance at the airport as well as on the flight, we can search for accessible accommodation options and book suitable transfers to get you safely to your hotel.

* This information must be provided.

Contact Details

Lead Contact Name:*

Passenger Needing Assistance:*

Medical Condition:*

Email Address:*

Confirm Email Address:*

Telephone Home:

Telephone Mobile:

(please provide at least one contact number)

When would be a convenient time to call you?

What do you need to book?

Booking type:* Flights Only Hotel Only Flights + Hotel

Departure Date:*

Duration of Stay:*

Are you taking a wheelchair?*

Size Of Wheelchair:*

(Width x Height x Depth)

When opened & closed

Weight Of Wheelchair:*

Wheelchair Details:*

Battery Type:*

Collapsible*

Hotel

Destination / Resort:*

Name of specific hotel you wish to stay in:*

Please provide us with a second option if required:

Board Basis:*

Rooms Occupancy:*

Room XX:
	Room Type	Adults	Children
	Room Type	Adults	Children	Child 1	Child 2	Child 3	Child 4	Child 5
Room 1:
				Child Ages

Specially Adapted Room Requirements:

Please provide any additional information regarding your hotel requirements.
For example - "all rooms on the same floor".

Flights

Destination Airport:*

Departure Airport:*

Do you have preferred flight times?

Outbound Time (am/pm):

Return Time (am/pm):

Passenger Details

Adults*	Teenagers 12-17 *	Children 2-11 *	Infants < 2 *

* Age on Return Date

Type Of Assistance:

Please provide any additional information regarding your flight.
For example - meal requirements, medical/mobility equipment (e.g. crutches, walker, welfare seats)

Transfers

Do you require transfers to your hotel?

Please note local drivers will not be able to assist
you with boarding the coach. Carrying a wheelchair on a shuttle bus depends on a local provider and may incur an additional charge.

Submit Request