Frequently Asked Questions

Things to know or organise before you get to the airport....

Select another subject:


Can I book extra legroom or upgraded seats?

Answer:

Many of the airlines provide the option to prebook your seats in advance.

To find out if this is possible on your flight, please raise a CSR (Customer Support Request). 

Please access the Manage Your Booking facility on our website, and login using your flight booking reference and name. You will then be able to raise a CSR (Customer Support Request). We will then action your request within the next 2 business days. Please note priority is given to urgent requests relating to bookings close to departure.  

Alternatively you may call our Customer Support department on 01 536 0820 which is open Monday to Friday from 8am – 8pm and Saturday to Sunday from 9am – 6pm.