Frequently Asked Questions

Where do I collect my transfer from?...

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Where do I collect my transfer from?

Answer:

Details can be found on the transfer voucher that we emailed or posted to you.

If you have any questions regarding this, please access the My Booking facility on our web-site, and login using your transfer booking reference number and name. You will then be able to raise a CSR (Customer Support Request) to request additional information. We will action your request within the next 3 business days. Please note priority is given to urgent requests relating to bookings close to departure.

Alternatively you may call our Customer Support department on STC 8008449546 / Other networks 8008500039 which is open 24 hours every day