Frequently Asked Questions
Things to know or organise before you get to the airport....
Can I take sports equipment on the flight?
Answer:
Most airlines allow items such as golf clubs, surf boards and skis, to be carried at an additional charge. This charge is usually reduced if you pre-book and in some cases, you may not be able to take additional sporting items at all if they are not booked in advance.
If you also have a transfer booked with us, we will need to confirm with your transfer provider that your vehicle type is suitable to transport your sports equipment too.
To arrange the carriage of sports equipment etc, please access the Manage Your Booking facility on our web-site, and login using your transfer booking reference number and name. You will then be able to raise a CSR (Customer Support Request), advising us of your request. We will then action your request within the next 2 business days. Please note priority is given to urgent requests relating to bookings close to departure.
Alternatively, you may call our Customer Support department on 01 536 0820 which is open Monday to Friday from 8am – 8pm and Saturday to Sunday from 9am – 6pm.