Frequently Asked Questions

Where is my accommodation voucher?...

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Where is my accommodation voucher?

Answer:

If you have not received your accommodation voucher, please access your booking using the Manage Your Booking facility on our website and login using your accommodation booking reference number and name.  You will then be able to print your accommodation voucher which you will need to present to the hotel.

Alternatively you may call our Customer Support department on STC 8008449546 / Other networks 8008500039 which is open 24 hours every day

It may well be worth checking your Junk Mail folder in emails, to see if our email may have been placed in there by any spam filters you may be using.